Tesla admits that the touch screen storage device is faulty and will extend the warranty period

 From 4 years or 80,000 kilometers to 8 years or 160,000 kilometers.

Source: Tesla official website

On November 10th, Tesla officially announced that it will extend the eMMC warranty validity period for some Model S and Model X models.

Tesla stated that for Model S and Model X models produced before March 2018, the warranty period of the 8GB embedded multimedia memory card (eMMC) in the car will be valid from 4 years or 80,000 kilometers (whichever comes first) ) Extend to 8 years or 160,000 kilometers (whichever comes first).

This move was made after the National Highway Traffic Safety Administration (NHTSA) put pressure on Tesla.

Previously, many owners of the old Model S and Model X have reported that their MCU screens have problems, the response speed has slowed, the power-on time has become longer, the screen has crashed, and even the module unit has completely failed. Tesla launched a new MCU in March 2018. The new hardware did not experience the same failure, which means that owners of older cars must replace the hardware unit outside the warranty period.

Earlier this year, the National Highway Traffic Safety Administration stated that it had conducted a formal investigation into the matter. A few months later, Tesla finally admitted the problem and provided an extended warranty for the 8GB Embedded Multimedia Memory Card (eMMC).

Source: Electrek

Tesla said that some Model S and Model X vehicles produced before March 2018 are equipped with 8GB embedded multimedia memory cards (eMMC) in the media control unit. "We know that this component may fail due to accumulated wear and tear. If this happens, it may cause the center to appear blank or intermittently blank, or an alarm may appear indicating that the memory storage device has been degraded."

Tesla pointed out in the statement that this situation will not affect basic vehicle driving functions and controllability, "and we are not aware of any injuries or collisions related to this."


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